Do they care about their clients ??
I am totally amazed by the poor service received from NinetyOne (Part of Investec). I have sent three e-mails without any response. I phoned this morning and was put on hold for 8 minutes before being cut-off. Is this the 'new South African' way of treating your clients ?? The founders of Investec would not allow such shoddy service !!
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Replies (2)
Ninety One's replyOfficial
24 Dec 2020, 10:02Dear Mike
Thank you, we acknowledge your service review and will be in contact with you.
Regards
Ninety One
Thank you, we acknowledge your service review and will be in contact with you.
Regards
Ninety One
Ninety One's reply24 Dec 2020, 10:02
Official
Dear Mike
Thank you, we acknowledge your service review and will be in contact with you.
Regards
Ninety One
Thank you, we acknowledge your service review and will be in contact with you.
Regards
Ninety One
Ninety One's replyOfficial
04 Jan 2021, 16:54Dear Mike
The matter raised for our attention on the 24th of December 2020 has now been closed. Please let us know if you need anything else and we will be happy to assist. Our Client Services team is available on ***/100.
Regards
Ninety one
The matter raised for our attention on the 24th of December 2020 has now been closed. Please let us know if you need anything else and we will be happy to assist. Our Client Services team is available on ***/100.
Regards
Ninety one
Ninety One's reply04 Jan 2021, 16:54
Official
Dear Mike
The matter raised for our attention on the 24th of December 2020 has now been closed. Please let us know if you need anything else and we will be happy to assist. Our Client Services team is available on ***/100.
Regards
Ninety one
The matter raised for our attention on the 24th of December 2020 has now been closed. Please let us know if you need anything else and we will be happy to assist. Our Client Services team is available on ***/100.
Regards
Ninety one