RB
Ryan B
1 reviews | Active since Dec 2025
04 Dec 2025, 11:44
Customer service representative
Telephonic response time was excellent. Lady was competent. She recognised that finding the relevant amendment online was not intuitive and offered to guide me throught. 2 problems solved in about 10 minutes of 2-3 minutes was verification and 3 minutes was me fumbling around. In summary efficient, effective, considered service from a competent human. Much appreciated
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Ninety One's replyOfficial
04 Dec 2025, 12:04Good day Ryan
Thank you so much for your feedback.
We’re very pleased to hear that your experience was efficient and that Shivani was able to assist you quickly and effectively.
Kindly note we will be sure to pass your message on to her — she’ll be delighted to hear your kind words.
Kind regards,
Ninety One Team
Thank you so much for your feedback.
We’re very pleased to hear that your experience was efficient and that Shivani was able to assist you quickly and effectively.
Kindly note we will be sure to pass your message on to her — she’ll be delighted to hear your kind words.
Kind regards,
Ninety One Team
Ninety One's reply04 Dec 2025, 12:04
Official
Good day Ryan
Thank you so much for your feedback.
We’re very pleased to hear that your experience was efficient and that Shivani was able to assist you quickly and effectively.
Kindly note we will be sure to pass your message on to her — she’ll be delighted to hear your kind words.
Kind regards,
Ninety One Team
Thank you so much for your feedback.
We’re very pleased to hear that your experience was efficient and that Shivani was able to assist you quickly and effectively.
Kindly note we will be sure to pass your message on to her — she’ll be delighted to hear your kind words.
Kind regards,
Ninety One Team