Contravention of the POPI Act

Good day,

I am writing to lodge a formal complaint regarding a potential breach of the Protection of Personal Information Act (POPI Act) by one of your staff members. Below are the details for your reference:

Client Name: Camille Yvonne Kelly

Investment Account Number: ***91 INVIB 1&2

Staff Member in Question: Mickey

It has come to my attention that staff member Mickey has revealed personal information regarding a transaction to members of Ms. Kelly's family without her consent. This is a clear violation of the POPI Act.

To verify this claim, you may contact Mrs. Camille Yvonne Kelly at ***.

Thank you for your prompt attention to this matter.