BE
Brian E
1 reviews | Active since May 2022
28 Jan 2025, 09:16
Complaint resolved.
Good day,
I recently posted a complaint about a staff member of Ninety-One contravening the POP Act. Ninety-One followed up on this very quickly. It is noted that my client was mistaken as the staff member was not employed by Ninety-One. Ninety-One contacted my client, and the situation was resolved.
I apologize for the confusion but am impressed with the speed and efficiency in assisting my client to understand the situation. Kind regards Brian Eckley
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Ninety One's replyOfficial
28 Jan 2025, 12:59Good day Brian
Thank you for your follow-up and kind words. We’re glad we could assist your client promptly and clarify the situation. At Ninety-One, we value trust and transparency, and we appreciate your understanding.
Should you need further assistance, please don’t hesitate to reach out.
Regards
Ninety One
Thank you for your follow-up and kind words. We’re glad we could assist your client promptly and clarify the situation. At Ninety-One, we value trust and transparency, and we appreciate your understanding.
Should you need further assistance, please don’t hesitate to reach out.
Regards
Ninety One
Ninety One's reply28 Jan 2025, 12:59
Official
Good day Brian
Thank you for your follow-up and kind words. We’re glad we could assist your client promptly and clarify the situation. At Ninety-One, we value trust and transparency, and we appreciate your understanding.
Should you need further assistance, please don’t hesitate to reach out.
Regards
Ninety One
Thank you for your follow-up and kind words. We’re glad we could assist your client promptly and clarify the situation. At Ninety-One, we value trust and transparency, and we appreciate your understanding.
Should you need further assistance, please don’t hesitate to reach out.
Regards
Ninety One