Bad Service

I have never in my life had such pathetic service from anybody. I have sent 3 emails asking Ninety One to increase my monthly redemption on my Unit Trust Account. I have now had 17 SMS's stating that they have received my notice to change my personal details which I have never asked to be changed. I have just receievd anothjer SMS. I suppose I will be getting these all night. I will answer nothing but I suggest they speak to my husband who is unforntuately undergoing surgery tomorrow. I will not anser any calls but my husbadn will on Friday when he is discharged. This is absolutely disgusting and I will not tolerate any further service from Ninety One. Beware when my Husband is available. Account ***. I have had enough - do I make myself clear - enough is enough. Sherol is my contact person who does not respond!!!!