NL
Neville L
1 reviews | Active since Dec 2016
10 Oct 2020, 12:14
Bad Service
Once again I am having problems logging into my Unit Trust Portfolio. I have not changed my Password but the system says its wrong. When I request my password to be re-set they say they will send me an email to do this. I am still waiting and now my account is locked. To say the least this is very bad service.
Helpful (0)
Replies (3)0
Replies (3)
Ninety One's replyOfficial
12 Oct 2020, 08:25Dear Neville
Thank you for providing us with an opportunity to resolve the matter that you have raised.
Please let us know if you need anything else and we will be happy to assist. Our Client Services team is available on ***/100.
Regards
Ninety One
Thank you for providing us with an opportunity to resolve the matter that you have raised.
Please let us know if you need anything else and we will be happy to assist. Our Client Services team is available on ***/100.
Regards
Ninety One
Ninety One's reply12 Oct 2020, 08:25
Official
Dear Neville
Thank you for providing us with an opportunity to resolve the matter that you have raised.
Please let us know if you need anything else and we will be happy to assist. Our Client Services team is available on ***/100.
Regards
Ninety One
Thank you for providing us with an opportunity to resolve the matter that you have raised.
Please let us know if you need anything else and we will be happy to assist. Our Client Services team is available on ***/100.
Regards
Ninety One
NL
Neville L's updateReviewer Update
12 Oct 2020, 09:58Why don't they phone me
NL
Neville L's update12 Oct 2020, 09:58
Reviewer Update
Why don't they phone me
Ninety One's replyOfficial
12 Oct 2020, 10:42Dear Neville
Our consultant was incontact with you earlier this morning and again based on your above comment. We trust that your matter has been resolved.Please do not hesitate to contact us should require any further assistance.
Our Client Services team is available on ***/100.
Regards
Ninety one
Our consultant was incontact with you earlier this morning and again based on your above comment. We trust that your matter has been resolved.Please do not hesitate to contact us should require any further assistance.
Our Client Services team is available on ***/100.
Regards
Ninety one
Ninety One's reply12 Oct 2020, 10:42
Official
Dear Neville
Our consultant was incontact with you earlier this morning and again based on your above comment. We trust that your matter has been resolved.Please do not hesitate to contact us should require any further assistance.
Our Client Services team is available on ***/100.
Regards
Ninety one
Our consultant was incontact with you earlier this morning and again based on your above comment. We trust that your matter has been resolved.Please do not hesitate to contact us should require any further assistance.
Our Client Services team is available on ***/100.
Regards
Ninety one