BS
Brian S
1 reviews | Active since Jun 2015
27 Jun 2024, 15:50
Appalling service from Ninety One
I am a financial advisor. I have been trying to assist a client with a preservation fund. I have experienced the worst service ever from this investment house. They do not respond to emails. They do not communicate with the financial advisor.
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Ninety One's replyOfficial
27 Jun 2024, 18:11Dear Mr Shirk Thank you for reaching out to Ninety One. We confirm that we have received your complaint. Please be reassured that your concerns are important to us, and we are currently investigating the issue in order to resolve it rapidly. We will regularly update you on our progress. We value your feedback and thank you for alerting us to this issue. If you have any more queries or concerns, please feel free to contact us on ***
Kind Regards
Ninety One
Kind Regards
Ninety One
Ninety One's reply27 Jun 2024, 18:11
Official
Dear Mr Shirk Thank you for reaching out to Ninety One. We confirm that we have received your complaint. Please be reassured that your concerns are important to us, and we are currently investigating the issue in order to resolve it rapidly. We will regularly update you on our progress. We value your feedback and thank you for alerting us to this issue. If you have any more queries or concerns, please feel free to contact us on ***
Kind Regards
Ninety One
Kind Regards
Ninety One