1 reviews | Active since Apr 2012
NON-EXISTENT CUSTOMER SUPPORT
Since early February I've been trying to find out from Nikon when the next Bridge Camera training workshop will be held in Cape Town. This has involved about 4 phone calls and 7 emails. Each phone call follows the same procedure "Please give us your number and we will call you back at the latest tomorrow. We are currently arranging the course you are interested in". Guess what NOBODY has the good manners to call back. As for the emails, I might as well not have sent them. Today I call again and the lady asks me which course I am enquiring about. Then she asks for my contact details as the person concerned was busy on another call. The next thing is she tells me she is the person to speak to – I just ended the call. No wonder Canon is outstripping Nikon in sales. Nikon products are great but they have NO customer service!
