Why should I spend my money with Nike?

Called the Woodmead Store, no answer. Called the Mall of Africa store and was requested to send an email which I did. Called back an hour later when the email had not been responded to. The first gentleman put the phone down when I asked him to look at the email. Called back again and I was told that all 3 management were on a conference call, when I asked for the Head Office number the manager was suddenly available. He then took a look at the email with image and told me it was a blue top, the top was grey. End of conversation