Shocking Customer Service, Refusing to go the extra mile, Its just business

As an Athlete that was sponsored by Nike back when I was competing, wanting to get back in to Hammer Throw and this is the level of Service I get from my ex sponsor, it was truly shocking.

Hi! Thanks for contacting Nike. How can I help with product inquiry? Nike Athlete • 11:20 AM Good Day. Tiaan Naude here owner of Throwers world South Africa and old SA hammer throw Champion. just wanted to check, I am getting back into Hammer Throw now and would like to get a pair of Nike zoom rotational 6, however I am specifically looking for the Electric Pack color, any chance to get a set of them in South Africa NA I understand that you need assistance to check for a specific item that you can use for Hammer Throw. I will do my best to help you with this. Please give me 1-4 minutes to check, I'll be right back. Nike Athlete • 11:23 AM no, i know what I need to use..... the nike Zoom rotational 6 shoes..... I want to know if I can get the electric pack color in South Africa Got it. I forgot to specify this one. After checking on our website, since we can only check for inventory within Nike.com and App, Nike Zoom Rotational 6 Track & Field Throwing Shoes in specific color of Electric Pack is currently not available on our end. We still work separately from Nike Stores therefore not having the information for their inventory. Here's the directory link for Nike Store in South Africa that you can choose from to get in touch with them instead: https://www.nike.com/za/retail/directory/south-africa. NA You can try checking for this item with our authorized retailers too, here's a list: Zando/Rocket Internet Superbalist.com (Africa) Total Sports (Africa) Sport Scene Shelflife Sportman's Warehouse (Africa) Jack Lemkus Nike Athlete • 11:28 AM Nike zoom rotational can not be purchased through stores, only online directly as its a specified shoe Read • 11:31 AM I'm not able to find this specific colorway on the website since this set was released on 24 July 2024. NA The best I can do is capture your interest for this colorway to have more of our design with it. Nike Athlete • 11:32 AM or just more colors than the red, bring the blue or black or white to south africa, so I can only purchase the red zoom rotational now on the website? there no way you can have a set in another color imported for me? don't mind waiting a few weeks Read • 11:36 AM NA As much as I would love to instantly provide this option, the best I can do at the moment is capture your interest for the Nike Zoom Rotational 6 Track & Field Throwing Shoes in different colorway since customization is also not available for it. Nike Athlete • 11:37 AM i understand thanks