Poor Service

<p>I visited Nike Gateway for a refund and was assisted by a very *********** lady, who told that they couldn't assist me because I didn't have the card that was used to purchase my gift. I explained to her that the person who bought my shoe is in Jo'burg and i won't be able to see him, and further on the receipt it doesn't say for cash refunds you need to bring the card that you used when purchasing whatever and i need a refund</p>