Nike SA Online Horrible Customer Service

I bought shoes for my daughter as a gift online, but they were delivered late. When we realized the fit wasn't right, we logged a return on June 10, 2024. Today, July 4, 2024, after several escalations and eventually having to call the courier myself to arrange for the collection, the Nike representatives still expect me to wait another two weeks for the refund to be finalized once the shoes are back at the warehouse. It's unclear how long that will take. If you plan to return anything to Nike for a refund, expect the process to take two months. Despite escalating the issue, you'll waste your time and money, and they still won't care about you as their so-called valued customer. By Local. I am only getting Bathu sneakers from now on.