Nike couldn't care

During November , Nike released some shoes , thankfully I managed to get a pair online , I received a order confirmation , a order number and they took the money out of my account. The next day I receive an email that the product is not available and I can't get the item. I call and email them immediately , I also make use of a live chat service they have , I'm assured I can be helped and everything will be sorted , eventually after maybe a gig of data and R100 in airtime I'm told too bad my loss , they will refund me the money but no shoes , I told them I don't want the money , I want the shoes that Is why instead of saving the money I went and bought the shoes I'm told it is impossible , which I know very well that is a lie , Nike sends out gift pairs to vip customers and celebrities and "important influencers" all the time I ask if there will be a restock of the product , to which I am assured of via the live chat service , I then go further and email them to confirm this and receive an email saying that might be true it might not they are not allowed to confirm? I've emailed and called and live chatted as much as one person possibly can , the conclusion is if you want a website which doesn't work and oversells on stock , a customer service team which is so well trained in pretending they helping while actually doing nothing and a company which does not care one bit for everyday customers and refuses to help out anybody else other then "important" people then look no further then Nike online !