Never buy on Nike online.

Bought items on app. Needed the item before today. I queried were are mynitems as the day was getting close. They assured me it would arrive in time. They ****. Did not get on time so deadline missed. Their response don't worry. Inhave screenshot of the conversation. I ask if I cancel and go to store and buy items. No. So they have my money, I don't have my items and they don't give a ****