I HAVE BEEN ****MED BY NIKE ONLINE

I placed an order for clothes and sneakers for my children through Nike Online, eagerly anticipating its arrival on Wednesday. Unfortunately, the delivery never arrived as expected. When I checked the app to see if there had been any updates or if the delivery date had been rescheduled, I was shocked to find a notification stating that my order had already been delivered.

Frustrated and confused, I have attempted to reach out to Nike Online for clarification, but the customer service phone line is not functioning. Additionally, their website offers no option for logging a complaint or seeking assistance. This order is especially important to me, as it contains Christmas gifts for my kids, and I can't shake the feeling of being ****med due to the lack of communication and support from Nike.