AVOID NIKE ONLINE!!!

I ordered custom made NIKE Cortex shoes, which was fun designing. I really looked forward to it arriving- before I had a big event six weeks down the line. They arrived at 4 weeks- two weeks in advance! They came with no material covering the tongue of the shoe- there were foam sticking out at the back and at the front- visible. I paid R2000 for the shoes and delivery. After I complained and requested a return- they offered me 20% discount on my next purpose. They said they will send some one to pick up the shoes on a certain date- which they never did. I had to follow up again so they can send the courier to come and fetch it. Then they said they received the shoes and it will take 4 days to do a refund and the money should show within 10 days. NO REFUND was done! its been 12 days.

It use to be great to wear NIKE, I have not had a problem of a day old in the past. But this is terrible- they promise products to a certain standard- dont meet the standard. Dont offer to fix it- and don't refund?

Come on NIKE- you use to be great! You just lost a very old dedicated client.