MK
Markus K

1 reviews | Active since Jan 2022

21 Nov 2024, 12:50

Very poor

Very poor service in the Durban area. We were expecting a delivery and nothing was received. Their tracking website was not updated and when I finally managed to get hold of the company by phone (three times the line was disconnected after I selected the option 2 of their greeting message), I was told that the driver attempted delivery, and could also not get hold of me by phone. Completely dishonest. I had no missed calls and three people were present on our premises all day.

0
Replies (1)
NIGHTWING
NIGHTWING's reply21 Nov 2024, 13:53
Official
Good Day Markus

Thanks for taking our call and for confirming that you have received your parcel 

It has been taken up with the relevant driver 

Truly sorry for the delay and the inconvenience caused 

Regards 

Olivia