SR
Service R
1 reviews | Active since Jun 2020
15 Jun 2020, 09:48
DONT USE THEM they are SHOCKING
The company we order from has been using this company for logistics and delivery for almost a year. I have to say this is the WORST courier company I have EVER had the displeasure to have to use. There deliveries take 3 times longer than any other courier in South Africa. Their online tracking system isn't updated and if you phone them to find out where a parcel is, don't bother cause thry won't be able to tell you. They will tell you the will call back and never do and that's if they answer. It's SHOCKING.
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Replies (2)0
Replies (2)
NIGHTWING's replyOfficial
19 Jun 2020, 20:19Good Evening Service Review,
We respect your comments and would appreciate the opportunity to engage with you further in regards to more detail to allow us to investigate and resolve the issues and problems you have been encountering.
Can you please provide the waybill numbers that have taken 3 times longer to deliver.
We would also appreciate your contact details so we may call you if that will be acceptable to you.
Regards
NightwinG Management
We respect your comments and would appreciate the opportunity to engage with you further in regards to more detail to allow us to investigate and resolve the issues and problems you have been encountering.
Can you please provide the waybill numbers that have taken 3 times longer to deliver.
We would also appreciate your contact details so we may call you if that will be acceptable to you.
Regards
NightwinG Management
NIGHTWING's reply19 Jun 2020, 20:19
Official
Good Evening Service Review,
We respect your comments and would appreciate the opportunity to engage with you further in regards to more detail to allow us to investigate and resolve the issues and problems you have been encountering.
Can you please provide the waybill numbers that have taken 3 times longer to deliver.
We would also appreciate your contact details so we may call you if that will be acceptable to you.
Regards
NightwinG Management
We respect your comments and would appreciate the opportunity to engage with you further in regards to more detail to allow us to investigate and resolve the issues and problems you have been encountering.
Can you please provide the waybill numbers that have taken 3 times longer to deliver.
We would also appreciate your contact details so we may call you if that will be acceptable to you.
Regards
NightwinG Management
NIGHTWING's replyOfficial
22 Jun 2020, 13:51Good Afternoon Service Review,
NightwinG Couriers have tried to contact you on the cell phone number shown in your review however there is no answer (there is no option to leave a voice message).
We would really appreciate the opportunity to engage with you and obtain more detailed information regarding your shipments (tracking numbers) so we can resolve the queries you have made mention of.
NightwinG Couriers looks forward to hearing from you.
Kind Regards
NightwinG Management
NightwinG Couriers have tried to contact you on the cell phone number shown in your review however there is no answer (there is no option to leave a voice message).
We would really appreciate the opportunity to engage with you and obtain more detailed information regarding your shipments (tracking numbers) so we can resolve the queries you have made mention of.
NightwinG Couriers looks forward to hearing from you.
Kind Regards
NightwinG Management
NIGHTWING's reply22 Jun 2020, 13:51
Official
Good Afternoon Service Review,
NightwinG Couriers have tried to contact you on the cell phone number shown in your review however there is no answer (there is no option to leave a voice message).
We would really appreciate the opportunity to engage with you and obtain more detailed information regarding your shipments (tracking numbers) so we can resolve the queries you have made mention of.
NightwinG Couriers looks forward to hearing from you.
Kind Regards
NightwinG Management
NightwinG Couriers have tried to contact you on the cell phone number shown in your review however there is no answer (there is no option to leave a voice message).
We would really appreciate the opportunity to engage with you and obtain more detailed information regarding your shipments (tracking numbers) so we can resolve the queries you have made mention of.
NightwinG Couriers looks forward to hearing from you.
Kind Regards
NightwinG Management