1 reviews | Active since Oct 2022
Too many glitches with the Knightsbridge system
The staff at Knightsbridge are well trained, very friendly, efficient and respond quickly. I only have 2 establishments and signed up to make my life simpler. The first problems came with all my discounts disappearing, after which I added them manually on to the various portals such as Airbnb and Travelground, as I had done prior to using Knightsbridge. Then the problems started. I had a 3 night booking via Travelground with an automatic 30 night discount app**** and if course I had to honour the booking. No one would take accountability, not Knightsbridge or Travelground and each blamed the other. Then all my long stay discounts disappeared off Airbnb which of course affects my booking rate. These were just some of the issues. I got so stressed calling Knightsbridge and checking on the various listings I went off the Knightsbridge system after one month. My booking rate seemed to decrease when I was with them. It was really easy cancelling with them and they did refund me extremely promptly. Would I use the service again? No. It was more hassle than it was worth, even with the extremely efficient staff going out of their way to assist.
