*****ing my money for an accommodation booking that was cancelled.

I booked a Bed ad Breakfast establishment in George, Western Cape, for accommodation for a number of days, when I realised I had made a mistake and booked the incorrect establishment. This was on 1st March 2024. I cancelled the booking, unfortunately not before having paid on R3672 for the accommodation. I immediately cancelled!!! I was informed if I remember correctly that refunds take about 21 days. I waited a month very patiently. Then I contacted the establishment where the booking was made. They were of no use whatsoever because since then they will not even take my calls despite telling me they would investigate and get back to me. I want my money back and it seems a very difficult process, in fact it seems as if the establishments (the accommodation establishment and Paybridge) have no intention of repaying.