BAD AFTER SALES CARE / SERVICE

Afternoon, We have purchased our outdoor furnisher in December, they have delivered our furniture end of March this year 2017. I had an operation etc. so we didn't sat outside to enjoy our new outdoor furniture. After the winter now we have noticed that the quality is not so good. Its really bad. I took pictures of one of the chairs and show it to the person at Woodlands Mall. He said they will call us back and up to date we didn't received any call. I feel we pay so much for GOOD QUALITY furniture and when your receive your things its not that good. That one chair is shorter than the other chairs. Hope to have an answer on this ASAP. Regards