INEXPERIENCED, INEPT AND UNPROFESSIONAL
I would have posted this review long ago, but my very kind hearted colleague asked me not to.
However, after a second unpleasant run in with Nic, I decided my conscience couldn't handle allowing such an inept person continue to mislead innocent people in genuine need of an electrician.
Firstly, Nic is the owner of his business, so the buck on poor service starts and ends with him. Good luck to you if you're unhappy.
He may know the basics of installation of electrical related devices etc, but he lacks the experience and forward thinking to accurately troubleshoot and communicate a problem to you.
Instead it would seem he relies on looks, charm and a long exhaustive explanation which doesn't actually answer your question to skirt around his ineptitude.
And if you don't fall for it and are capable of keeping up enough to dare to question his nonsensical explanation he will become visibly frustrated and insult you to your face and proudly announce he is the owner when you unknowingly ask to speak with his manager.
Sadly, another manager in our company called him back to advise on and explain how it was possible that we received an Eskom bill despite having been on prepaid for so long.
Not only did he REFUSE to speak with me because said manager was unavailable, he then proceeded to insult me behind my back to my colleagues before going on to mansplain the completely irrelevant electricity consumption of hair straighteners and because his explanation didn't make sense to them he went as far as to basically insult their intelligence by getting frustrated and stating he'd explain it in simpler terms they might understand all while providing ZERO helpful information even hinting at an answer.
He then finally spoke with the other manager for close to an hour without actually answering the question.
We've since figured it out and honestly, if he possessed any real credibility and/or experience he would have easily been able to troubleshoot over the phone even. Inexperience is the only way I can explain his inability to explain the simplest things.
I would even go so far as to suspect the real expertise lay with his staff whilst he happily takes credit and poses for shots focused on showing off his physique rather than actual skill.
Experience = 2/10 Knowledge = 3/10 Accuracy = 3/10 Customer Service = 0/10 Professionalism = 0/10
Do I recommend him? Absolutely not.
He seems incredibly young and I hope it's nothing a couple of years of maturing and gaining experience can't fix.