NFHC Housing FLISP Appplication a Worse Nightmare

The worse ever received service an application for flisp subsidy according to the website and the employees has to be 21 days however mine has gone upto 4 months now with no direction as to whether we will ever get to the conclusion, the consultant who is assisting me always has a story from having technical issues, to not seeing the progress on the head office side, to I am in a meeting I will call you back and never does and to please call me back next week Monday if you haven't received the approval letter. When one calls the main reception you need get transferred to someone who can be able to assist with the status of the application it is a total night mare.