Nhc billing

I am giving the dental department 2 stars because the dentist did a good job and I was happy with the treatment received. However, the administrative and billing side of my experience was disappointing. I provided my correct details from my first appointment, yet there were still issues, and communication regarding account balances and charges was unclear. We specifically asked whether there was anything outstanding to pay on the day of our visit and were not informed of any additional amount. Better communication and transparency would greatly improve the overall patient experience.