JB
Jane B

1 reviews | Active since Dec 2012

02 Nov 2017, 15:08

Lack of professionalism and communication

This is the third time this has happened to me. The doctor I see at the NHC moves and they do not have the decency to inform you that the doctor has left - you hear about it when you next phone to make a booking. Patients build a relationship with their doctor, they are not just an interchangeable service provider as the NHC seems to see it as. I am exceptionally angry that three times I have not been informed that my doctor has left and been replaced. I have asked for my file and will move to a practice that treats its patients with the level of professionalism one would expect from a medical provider.

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