No assistance

I have phone the NHBRC for assistance on section title enrolment 16 (sixteen) times today. I was transferred to the specific department, but the phone kept ringing. I have stayed on the line for an average between 5 - 10min each time, with no luck. I have pleaded with the receptionist to get someone to speak to me, with no luck. Eventually the receptionist/switchboard lady got Albert to speak to me, who got Thabo to phone me back, only to give me Doreen Louw's number, who's line is also just ringing for minutes on end. (Neither Albert nor Thabo could assist, only referred me to someone).Therefore after 16 attempts, no luck, no assistance, no answer<br> I can't drive 500km to NHBRC to be sent back to lack of info or documentation and I need my project registered asap in order to not loose on sales of my project.<br> It is absolutely disappointing and disgusting that a institution like the NHBRC can't even man their phones or assist