cM
comfort M

1 reviews | Active since Jun 2014

31 Mar 2017, 13:45

bad service

<p>This morning today about 9.30 went to pick n pay newtown junction there were about +-6 cashier in the tills no need to wait for seconds to pay, went again lunch time 12.30 the store was full of customers. guess what? only three cashiers in the tills. where is the rest of the staff, manager not in the store maybe in the office monitoring the empty room. this is not the first time this happen in newtown junction. customers have to queue for an hour to pay their stuff during their lunch breaks. mind you pick n pay is there because of the same customers who doesn't get service from pnp staffs. it shows they don't value their customers because its next to Bree taxi rank. during weekends i shop at pnp hyper in westgate the service is superb customer is the king but not newtown. this is not the first complain and i thought the manager Portia will sort this problem but it seems she's not, to call a customer after a complain to apologise and keep on doing the same makes no different. nothing has been improved. Pick n Pay must do something about their staff.</p>

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