

Newlook Cosmetics
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
Its good company that give more experience to most of people that it work for them before
1 reviews | Active since Jul 2026
Its good company that give more experience to most of people that it work for them before
1 reviews | Active since Jun 2026
Terrible customer service experience, stuff is very rude . Went there to buy fibre to do my hair paid cash when I was about leave receipt was asked for provided the receipt to the guy by the door in a hurry left the store in just 10 mins before I even got home realised it’s the wrong fibre quickly went back I store in less than 10 minutes and asked for an exchange guy asked for slip told him you took it just now in less than minutes I was not assisted guy said he doesn’t even know I bought the fibre the he didn’t see my face which is a lie he took my slip in less than 10 mins asked them to check the footage it was lesss than 10 mins I bought this fibre . Terrible experience it’s not the first time last time I went there with the receipt to return an extra fibre that was left for an exchange of hair spray I was not assisted same guy over & over TERRIBLE TERRIBLE CUSTOMER SERVICE *Newlook Cosmetics* you should close down all your stores!
1 reviews | Active since Jun 2026
Terrible customer service experience, stuff is very rude . Went there to buy fibre to do my hair paid cash when I was about leave receipt was asked for provided the receipt to the guy by the door in a hurry left the store in just 10 mins before I even got home realised it’s the wrong fibre quickly went back I store in less than 10 minutes and asked for an exchange guy asked for slip told him you took it just now in less than minutes I was not assisted guy said he doesn’t even know I bought the fibre the he didn’t see my face which is a lie he took my slip in less than 10 mins asked them to check the footage it was lesss than 10 mins I bought this fibre . Terrible experience it’s not the first time last time I went there with the receipt to return an extra fibre that was left for an exchange of hair spray I was not assisted same guy over & over TERRIBLE TERRIBLE CUSTOMER SERVICE *Newlook Cosmetics* you should close down all your stores!
Hellopeter has tracked Newlook Cosmetics across 5 reviews. Newlook Cosmetics hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Newlook Cosmetics? Write a review to help others decide.
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