No service at all

<p>I've ordered from NewChic and still waiting for my parcel. According to agent it arrived in Johannesburg on</p> <p>the newest tracking information is Latest News - 2017-06-28 21:44 Johannesburg, South Africa, arrived at the exchange office ALL-IN-ONE PACKAGE TRACKING | 17TRACK</p> <p>Why does it take so long to deliver my parcel to Pretoria?</p>