Ntombi bad attitude

At 10:24am Monday 14th December 2020,had an awful experience as I purchased a large latte and asked Ntombi to please add sugar together with the coffee, she pours the coffee and bring the cup to me to add my own sugar and I did add(my experience with coffee shops the assistant would ask how many sugars and would add without asking me to add for myself). I added my sugar and she left the coffee cup sitting by the counter as she carried on making other customers coffee and felt as I have been left hanging. I asked her if she is going to continue with my latte her response really disappointing "you asked to put sugar and you just put sugar wait". I express my urgency and she clicked her tongue at me, which I took as what am telling her is nonsense.

I enjoy New York Minute Sandton City lunch, and breakfast but Ntombi really disappointed, how would she treat customers like that. Please not would not want to pull the race card but she made me feel like because you are black I can respond to you however. There was a lady in front of me the service she received was exceptional from her opposed to how I was treated and response given to me. That is totally unacceptable for the beautiful brand like New York Minute.