Poor, rude service

<p>I sent an email on 30 May 2017 to New World enquiring about a USB foot pedal for transcription/transcribing purposes. I received an email with a quote back from Leslie Cohen (the quote stated: 1 x Olympus AS2400 foot pedal R360). I rep**** with a photo attached of a USB foot pedal in order for Leslie to confirm that abovementioned Olympus foot pedal is what I'm looking for. Leslie rep**** that they only sell Olympus foot pedal as per his quote. I asked Leslie to send me a photo in order for me to see how the Olympus foot pedal looks. Later the same day I asked Leslie whether I can pay via EFT and he sent me their banking details. I sent another email stating that the price of the foot pedal is R360. All of a sudden he wanted my contact nr in order for a sales consultant to phone me because the price of the foot pedal plus the cable is actually R3095,00. The witch is R360,00. On 31 May 2017 a sales consultant phoned me and informed me the price of R360 for the foot pedal on the quote was incorrect. I told him I received a written quote from Leslie yesterday and Leslie wrote on the quote FOOT PEDAL not WITCH. Leslie phoned me and was very rude. He told me that he made a mistake because I SHOULD HAVE KNOWN that a foot pedal's cost is much more then R360. Leslie told me it is his business and he will not sell a foot pedal for R360. He put the phone down while I was still talking to him! What example is an owner of a business to his employees if he makes mistakes and then treat customers like trash. Is this how people treat customers? It is not MY mistake it's HIS mistake. HE wrote the quote not ME.</p>