*********** and rude service

Not that this will be resolved ever; but at least other people will know it is normal behavior from New World Menlyn and they are not alone.

Today must have been the rudest service from any shop I've received in a long time. I went to New World Menlyn today to get some batteries for my 5 year old's doll. I did not have any details regarding numbers, but I do know the size of the battery and know from experience it is a widely used battery. I ask the lady behind the counter if they have batteries and explained the size. She said she do not know and that she need a code. I then explained I do not have the means of getting the code and will not even be able to Google for it. I then asked her to bring a range of different sizes so we can figure out the one I need. She the rep**** rudely that there are to many, in which case I responded to bring all of them then. So the lady came back with two sizes, and one of them was correct. I then asked if I can have three of them. Sorted, you would think. The guy behind the counter, looked at me and said that you need a battery code in order for them to give you one. I then responded that I do not have a code again and that it is for my little girls doll that is standing next to me. He then rep**** but go and google the doll. I'm not sure why he decided to start a conversation as we already had the correct battery. My little girl asked me if I'm mad at the guy and I responded no, just irritated with him because we do not have a code and according to him we need one. This is where the guy behind the counter started verbally attacking me and telling me that I'm wrong and I should not bad mouth any one they are doing there job. This was said in a very rude manner and he was completely out of line. He also said to his colleagues that this is one of those days again and at that time I told my girl lets rather leave we will get the battery somewhere else, in which case this guy again rudely screamed "cheers".

I went to the cellular shop around the corner which gave me the correct battery in less than 30 seconds.

The people behind the Hisense counter is either *********** in what they are suppose to know or they hate their job and in return are rude and unhelpful.