Shocking service

I have supported this store for more than 20-years, and have slowly seen the service deteriorating. Today was the final. I viewed a Fridge I wanted to buy (on their online portal), priced 9,999 and free delivery to my supp**** address. I thought I'd pop into the store itself, and possibly get the fridge today already. So it takes me 5 minutes to get someone to help. This after standing at the counter and no less than 2 staff members looking me in the eye and walking by. I eventually get thr attention of the Owner (daughter), who summons someone to me. OK, I see the fridge, and want to proceed to the transaction. Price confirmed, 9,999 with free delivery. "No stock, only the one on the floor". Not too happy, I ask if there is at least discount being standing on the floor. After the sales lady deliberates with a fellow colleague about discounts and deliveries, I interject (understanding their African tongue), and I re-explain what the deal is online. Of the sales lady sets to Management. Returns quickly, with a discounted price of 9,699. "Nice", I thought, but that thought was quickly trashed. "Because you get discount, you have to pay for delivery. R450.". SO THIS NOW MEANS, I GET A SHOP-SOILED FRIDGE FOR R51 MORE THAN A BRAND NEW. Go figure that. I indicated it doesn't make sense, but that was made to be the final decision.

THANK YOU, AMD GOOD BUY Just spoke to Hirsch. They have stock, free delivery, AND any NEW customer !!!! Absolutely poor NEW World....