JB
Jan B
1 reviews | Active since Oct 2022
26 Aug 2026, 09:32
Broke goods from new world
Worst place to buy online I bought gas electric stove at new world on the 3 of August I waited two weeks for the stove just to find it damaged Dented and bent on the top of the stove I agree on a discount of 3000 rand just to find the oven is not working They replace the stove after a week Again it was damaged upon arrival According a video received from new world The stove was in order when they packed it It is clearly that their courier damaged the stove I took photos from before the box is open and of all the damages on the stove in front of the courier guys Now I as a customer must sit and suffer while they fight with the couriers because they don't want to replace my stove in the meantime I must now wait and suffer till the courier is paying them But my transaction is between me and new world They can have their fight with the couriers And get their money back I paid new world cash for my stove now I must wait I move into a new house but have no stove to cook my food on Pathetic is not even a proper word to describe this service Everyday if I phone they promise we get today back to you ****'s
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Replies (8)JB
Jan B's updateReviewer Update
26 Aug 2026, 13:08New world promise this morning to give me an answer before twelve o clock
Twelve o clock I phone them and said we will contact you back immediately so you don't waste your airtime
It's now 13:07 a hour and seven minutes later no return call PATHETIC
Twelve o clock I phone them and said we will contact you back immediately so you don't waste your airtime
It's now 13:07 a hour and seven minutes later no return call PATHETIC
JB
Jan B's update26 Aug 2026, 13:08
Reviewer Update
New world promise this morning to give me an answer before twelve o clock
Twelve o clock I phone them and said we will contact you back immediately so you don't waste your airtime
It's now 13:07 a hour and seven minutes later no return call PATHETIC
Twelve o clock I phone them and said we will contact you back immediately so you don't waste your airtime
It's now 13:07 a hour and seven minutes later no return call PATHETIC
JB
Jan B's updateReviewer Update
04 Sept 2026, 16:39It's now two weeks since new world deliver a broken dented stove to me the broken dented stove still stand here not picked up and new replacement not yet delivered
It is now exactly one month from I bout a gas electric stove from new world received two broken damaged stoves and waiting for the third attempt to receive a whole complete stove
Everyday corne is promising he will found out where the stove is as it is out for delivery and everyday I must phone again to here the same promise
SA DON'T BUY FROM NEW WORLD ESPECIALLY ONLINE Unless YOU Want TO EXPERIENCE BAD SERVICE AT IT'S BEST
It is now exactly one month from I bout a gas electric stove from new world received two broken damaged stoves and waiting for the third attempt to receive a whole complete stove
Everyday corne is promising he will found out where the stove is as it is out for delivery and everyday I must phone again to here the same promise
SA DON'T BUY FROM NEW WORLD ESPECIALLY ONLINE Unless YOU Want TO EXPERIENCE BAD SERVICE AT IT'S BEST
JB
Jan B's update04 Sept 2026, 16:39
Reviewer Update
It's now two weeks since new world deliver a broken dented stove to me the broken dented stove still stand here not picked up and new replacement not yet delivered
It is now exactly one month from I bout a gas electric stove from new world received two broken damaged stoves and waiting for the third attempt to receive a whole complete stove
Everyday corne is promising he will found out where the stove is as it is out for delivery and everyday I must phone again to here the same promise
SA DON'T BUY FROM NEW WORLD ESPECIALLY ONLINE Unless YOU Want TO EXPERIENCE BAD SERVICE AT IT'S BEST
It is now exactly one month from I bout a gas electric stove from new world received two broken damaged stoves and waiting for the third attempt to receive a whole complete stove
Everyday corne is promising he will found out where the stove is as it is out for delivery and everyday I must phone again to here the same promise
SA DON'T BUY FROM NEW WORLD ESPECIALLY ONLINE Unless YOU Want TO EXPERIENCE BAD SERVICE AT IT'S BEST
JB
Jan B's updateReviewer Update
05 Sept 2026, 15:532026-09-05 just received my third stove from new world AND AGAIN IT IS DAMAGED BY THEIR COURIER COMPANY
SOUTH AFRICA PLEASE STAY AWAY FROM NEW WORLD ONLINE ORDER AS YOU CONSTANTLY WILL RECEIVE BROKEN ORDERS
I JUST CAN'T UNDERSTAND WHY THEY KEEPING ON DELIVERY WITH THE SAME COURIER COMPANY IF THIS HAPPENS TIME AND TIME AGAIN
WHAT EVEN WORST IS THAN THE BROKEN STOVE IS THE PERSONNEL OF NEW WORLD REFUSE TO LET YOU SPEAK TO THE BIG BOSS OF NEW WORLD
NOW I BELIEVE THAT I Going TO Wait ANOTHER TWO WEEKS BEFORE NEW WORLD Decide TO DELIVER A OTHER STOVE
NEW WORLD IS PATHETIC
SOUTH AFRICA PLEASE STAY AWAY FROM NEW WORLD ONLINE ORDER AS YOU CONSTANTLY WILL RECEIVE BROKEN ORDERS
I JUST CAN'T UNDERSTAND WHY THEY KEEPING ON DELIVERY WITH THE SAME COURIER COMPANY IF THIS HAPPENS TIME AND TIME AGAIN
WHAT EVEN WORST IS THAN THE BROKEN STOVE IS THE PERSONNEL OF NEW WORLD REFUSE TO LET YOU SPEAK TO THE BIG BOSS OF NEW WORLD
NOW I BELIEVE THAT I Going TO Wait ANOTHER TWO WEEKS BEFORE NEW WORLD Decide TO DELIVER A OTHER STOVE
NEW WORLD IS PATHETIC
JB
Jan B's update05 Sept 2026, 15:53
Reviewer Update
2026-09-05 just received my third stove from new world AND AGAIN IT IS DAMAGED BY THEIR COURIER COMPANY
SOUTH AFRICA PLEASE STAY AWAY FROM NEW WORLD ONLINE ORDER AS YOU CONSTANTLY WILL RECEIVE BROKEN ORDERS
I JUST CAN'T UNDERSTAND WHY THEY KEEPING ON DELIVERY WITH THE SAME COURIER COMPANY IF THIS HAPPENS TIME AND TIME AGAIN
WHAT EVEN WORST IS THAN THE BROKEN STOVE IS THE PERSONNEL OF NEW WORLD REFUSE TO LET YOU SPEAK TO THE BIG BOSS OF NEW WORLD
NOW I BELIEVE THAT I Going TO Wait ANOTHER TWO WEEKS BEFORE NEW WORLD Decide TO DELIVER A OTHER STOVE
NEW WORLD IS PATHETIC
SOUTH AFRICA PLEASE STAY AWAY FROM NEW WORLD ONLINE ORDER AS YOU CONSTANTLY WILL RECEIVE BROKEN ORDERS
I JUST CAN'T UNDERSTAND WHY THEY KEEPING ON DELIVERY WITH THE SAME COURIER COMPANY IF THIS HAPPENS TIME AND TIME AGAIN
WHAT EVEN WORST IS THAN THE BROKEN STOVE IS THE PERSONNEL OF NEW WORLD REFUSE TO LET YOU SPEAK TO THE BIG BOSS OF NEW WORLD
NOW I BELIEVE THAT I Going TO Wait ANOTHER TWO WEEKS BEFORE NEW WORLD Decide TO DELIVER A OTHER STOVE
NEW WORLD IS PATHETIC
JB
Jan B's updateReviewer Update
07 Sept 2026, 17:25New world staff refuse to give me their big boss/ owner details as world love to talk to him as I got pushed around between managers and All claim to be the top of the company that's why all complains is falling on closed ears
This morning the one manager Mac put me through to another manager Werner who cal Corne to talk to me a big circle just to end up where I started with no results
I had to make several calls again to finally her I am going to be refunded BUT NOW I SIT AND WAIT FOR MY REFUND AND ALL THAT CORNE Said IS
"I GIVE IT TO THE LADY WHO DO THE REFUNDS WHEN She's GOING TO DO IT I DON'T KNOW"
THIS THE TYPE OF BAAAD!!!!!! CUSTOMER SERVICE NEW WORLD IS Giving ME For THE PAST MONTH AND SEVEN DAYS
IF THE OWNER OR ONE OF THE DIRECTORS FROM THE TOP TOP OF NEW WORLD CAN CONTACT ME AND HERE OUT MY MONTH OF BAD SERVICE WICH IS STILL GOING ON
MAY BE NEW WORLD CAN BE SAVED AND CUSTOMER'S CAN BE Spared OF BAD ASS SERVICES
This morning the one manager Mac put me through to another manager Werner who cal Corne to talk to me a big circle just to end up where I started with no results
I had to make several calls again to finally her I am going to be refunded BUT NOW I SIT AND WAIT FOR MY REFUND AND ALL THAT CORNE Said IS
"I GIVE IT TO THE LADY WHO DO THE REFUNDS WHEN She's GOING TO DO IT I DON'T KNOW"
THIS THE TYPE OF BAAAD!!!!!! CUSTOMER SERVICE NEW WORLD IS Giving ME For THE PAST MONTH AND SEVEN DAYS
IF THE OWNER OR ONE OF THE DIRECTORS FROM THE TOP TOP OF NEW WORLD CAN CONTACT ME AND HERE OUT MY MONTH OF BAD SERVICE WICH IS STILL GOING ON
MAY BE NEW WORLD CAN BE SAVED AND CUSTOMER'S CAN BE Spared OF BAD ASS SERVICES
JB
Jan B's update07 Sept 2026, 17:25
Reviewer Update
New world staff refuse to give me their big boss/ owner details as world love to talk to him as I got pushed around between managers and All claim to be the top of the company that's why all complains is falling on closed ears
This morning the one manager Mac put me through to another manager Werner who cal Corne to talk to me a big circle just to end up where I started with no results
I had to make several calls again to finally her I am going to be refunded BUT NOW I SIT AND WAIT FOR MY REFUND AND ALL THAT CORNE Said IS
"I GIVE IT TO THE LADY WHO DO THE REFUNDS WHEN She's GOING TO DO IT I DON'T KNOW"
THIS THE TYPE OF BAAAD!!!!!! CUSTOMER SERVICE NEW WORLD IS Giving ME For THE PAST MONTH AND SEVEN DAYS
IF THE OWNER OR ONE OF THE DIRECTORS FROM THE TOP TOP OF NEW WORLD CAN CONTACT ME AND HERE OUT MY MONTH OF BAD SERVICE WICH IS STILL GOING ON
MAY BE NEW WORLD CAN BE SAVED AND CUSTOMER'S CAN BE Spared OF BAD ASS SERVICES
This morning the one manager Mac put me through to another manager Werner who cal Corne to talk to me a big circle just to end up where I started with no results
I had to make several calls again to finally her I am going to be refunded BUT NOW I SIT AND WAIT FOR MY REFUND AND ALL THAT CORNE Said IS
"I GIVE IT TO THE LADY WHO DO THE REFUNDS WHEN She's GOING TO DO IT I DON'T KNOW"
THIS THE TYPE OF BAAAD!!!!!! CUSTOMER SERVICE NEW WORLD IS Giving ME For THE PAST MONTH AND SEVEN DAYS
IF THE OWNER OR ONE OF THE DIRECTORS FROM THE TOP TOP OF NEW WORLD CAN CONTACT ME AND HERE OUT MY MONTH OF BAD SERVICE WICH IS STILL GOING ON
MAY BE NEW WORLD CAN BE SAVED AND CUSTOMER'S CAN BE Spared OF BAD ASS SERVICES
JB
Jan B's updateReviewer Update
10 Sept 2026, 10:542026-09-10
Still struggling to get my refund from new world they still prove how bad they are
Corne told me 09:10 that 10:00 he will give the order for refund to the lady who must do it as she coming in 10:00
When I phone 10:45 his answer is I did have it to her I don't know when she is going to do it hope it is to day SO ****ING DONT CARE Attitude FROM HIM NOT I WILL FOLLOW UP OR I TOLD HER TO DO IT ASAP JUST "HOPE SHE Do IT TODAY"
"REGTE SLAPGAT HOUDING"BACKBONELESS LAAITIE
NEW WORLD WIL ALWAYS BE *** WITH THIS TYPE OF PERSONNEL
IT SEEMS THE OWNER AND ALL THE MANAGERS
IS SLAPGAT
Still struggling to get my refund from new world they still prove how bad they are
Corne told me 09:10 that 10:00 he will give the order for refund to the lady who must do it as she coming in 10:00
When I phone 10:45 his answer is I did have it to her I don't know when she is going to do it hope it is to day SO ****ING DONT CARE Attitude FROM HIM NOT I WILL FOLLOW UP OR I TOLD HER TO DO IT ASAP JUST "HOPE SHE Do IT TODAY"
"REGTE SLAPGAT HOUDING"BACKBONELESS LAAITIE
NEW WORLD WIL ALWAYS BE *** WITH THIS TYPE OF PERSONNEL
IT SEEMS THE OWNER AND ALL THE MANAGERS
IS SLAPGAT
JB
Jan B's update10 Sept 2026, 10:54
Reviewer Update
2026-09-10
Still struggling to get my refund from new world they still prove how bad they are
Corne told me 09:10 that 10:00 he will give the order for refund to the lady who must do it as she coming in 10:00
When I phone 10:45 his answer is I did have it to her I don't know when she is going to do it hope it is to day SO ****ING DONT CARE Attitude FROM HIM NOT I WILL FOLLOW UP OR I TOLD HER TO DO IT ASAP JUST "HOPE SHE Do IT TODAY"
"REGTE SLAPGAT HOUDING"BACKBONELESS LAAITIE
NEW WORLD WIL ALWAYS BE *** WITH THIS TYPE OF PERSONNEL
IT SEEMS THE OWNER AND ALL THE MANAGERS
IS SLAPGAT
Still struggling to get my refund from new world they still prove how bad they are
Corne told me 09:10 that 10:00 he will give the order for refund to the lady who must do it as she coming in 10:00
When I phone 10:45 his answer is I did have it to her I don't know when she is going to do it hope it is to day SO ****ING DONT CARE Attitude FROM HIM NOT I WILL FOLLOW UP OR I TOLD HER TO DO IT ASAP JUST "HOPE SHE Do IT TODAY"
"REGTE SLAPGAT HOUDING"BACKBONELESS LAAITIE
NEW WORLD WIL ALWAYS BE *** WITH THIS TYPE OF PERSONNEL
IT SEEMS THE OWNER AND ALL THE MANAGERS
IS SLAPGAT
JB
Jan B's updateReviewer Update
11 Sept 2026, 09:32Today 2026-09-10
I spoken to Corne to enquire about my refund
He said it is out of his hands it is with his boss
Then I ask him who is that person and he said he is not allowed to tell me that
Why all this secrecy suddenly why don't they simply refund me
New world has the worst customer service
AND They can't handle my reviews on hello Peter like Rikus who threatened me about my reviews
I spoken to Corne to enquire about my refund
He said it is out of his hands it is with his boss
Then I ask him who is that person and he said he is not allowed to tell me that
Why all this secrecy suddenly why don't they simply refund me
New world has the worst customer service
AND They can't handle my reviews on hello Peter like Rikus who threatened me about my reviews
JB
Jan B's update11 Sept 2026, 09:32
Reviewer Update
Today 2026-09-10
I spoken to Corne to enquire about my refund
He said it is out of his hands it is with his boss
Then I ask him who is that person and he said he is not allowed to tell me that
Why all this secrecy suddenly why don't they simply refund me
New world has the worst customer service
AND They can't handle my reviews on hello Peter like Rikus who threatened me about my reviews
I spoken to Corne to enquire about my refund
He said it is out of his hands it is with his boss
Then I ask him who is that person and he said he is not allowed to tell me that
Why all this secrecy suddenly why don't they simply refund me
New world has the worst customer service
AND They can't handle my reviews on hello Peter like Rikus who threatened me about my reviews
JB
Jan B's updateReviewer Update
11 Sept 2026, 09:42I SAY IT AGAIN NEW WORLD CAN'T HANDLE BAD REVIEWS REGARDING THEIR SERVICE LIKE RIKUS WHO IS THREATENING ME REGARDING MY REVIEWS ON HELO PETER AND GOOGLE MAPS
RIKUS IS VERY RUDE
RIKUS IS VERY RUDE
JB
Jan B's update11 Sept 2026, 09:42
Reviewer Update
I SAY IT AGAIN NEW WORLD CAN'T HANDLE BAD REVIEWS REGARDING THEIR SERVICE LIKE RIKUS WHO IS THREATENING ME REGARDING MY REVIEWS ON HELO PETER AND GOOGLE MAPS
RIKUS IS VERY RUDE
RIKUS IS VERY RUDE
JB
Jan B's updateReviewer Update
14 Sept 2026, 19:16Family my refund is done and paid over but I still think I don't want to buy again from new world
JB
Jan B's update14 Sept 2026, 19:16
Reviewer Update
Family my refund is done and paid over but I still think I don't want to buy again from new world