NO RESPONSE FROM NEW WORLD

A NEW TV WHICH IS A INSURANCE REPLACEMENT TV WAS DROPPED OFF THE STAND NOT FITTING SO THE TV IS LOPSIDED, I TRIED CALLING ON MONDAY SINCE 8AM THERE IS JUST NO REPONSE NOT ON THE PHONE NOR ON EMAIL..... I AM SO SUPRISED THAT DISCOVERY IS USING THEM SINCE THEIR REVIEWS ARE SIMPLY SHOCKING