New World Menlyn the rudest and ********* company

Never ever am i gong to buy anything from New World Menlyn Again. Be careful they do not even adhere to their own policies. I bought two gaming headsets at 11 in the morning on 25 July and returned them at 15h00 the same day as they were not working, and when i came back to the shop to return and get my moeny back i was told that they have the right to not refund me. as they dont do refunds in cash. i said i jsut want it credited on my card, no money back, and was told no they reserve the right to not give it back. As per their website, i had the slip, it was the same day and the little boys that they employ to work there have absolutely NO IDEA about client service, or customer etiquette, neither has any of the managers, that by the way refuse to give their names, and proceeding to throw the box of goods down on the counter and tell me that i can pack it away myself before i leave. Leslie, the so called owner, reprimanded me like a naughty child when i took up the details with him. NEVER EVER BUY ANYTHING THERE< THEY WILL NOT ASSIST YOU IN ANYWAY and are RUDE.

OBF terms and conditions:as per their website, and all was adhered to and they still refused to return my money

Items must be returned within 7 (seven) calendar days from date of purchase on official invoice (proof of purchase). Original invoice (proof of purchase) as received at point of sale must be supp****.