Service

My car had a problem with water leakage, then my husband called Vaal Motors and spoke to the lady by the name Lolita who gave him the price of R950, 00 for diagnostic and if u want them to fix the car that amount will fall over on ur invoice for the amount charged for fixing. Fair enough.

The car was starting only water was coming out, we took the car in on the 24/09 then it was diagnosed but the amount changed from R950. 00 to 1 thousand couple Rands, no problem He waited for the quotation which they send with what is needed to be fixed and the total amount wa R13 068.

He gave them the go ahead to fix the car and on the 28/09 he paid them 80% of their money which is R10 000. As in today the 3/10 when he is checking on the progress the lady by the name of Bianca is telling him another stories of engine and what not which requires an extra amount of R8000. 00. That is nonsense cause wen ur diagnosing the car u give the customer everything n the car engine was fine only the leakage was the problem.

And if my husband hasn't called they would have stayed with my car for God knows how long. They told my person they are waiting for spares, now she will check wen the technician will be available thats nonsense coming from a big company as theirs.

And if that is how u a robbing ur customers then I don't know.

Uncertisfied customer