HORRIFIC SERVICE

TERRIBLE TERRIBLE SERVICE!!!!!! VEHICLE KEY BROKEN AND I AM GETTING TOLD TO SUPPLY REPORT WHICH COSTS R1200 WHICH I DO NOT HAVE. BROKER NOT STEPPING IN TO ASSIST TO RESOLVE CLAIM. I WILL BE LEAVING THIS INSURER AS IF I RECEIVE SUCH SERVICE FOR A SMALL CLAIM I DO NOT WANT TO STICK AROUND TO SEE WHAT WILL HAPPEN WITH A LARGER CLAIM!!!!!!!!!!!!