**Avoid This Company at All Costs!**

This is a follow-up review after my previous one was reported by the company. I strongly advise staying away from New Motion Logistics. Their lack of communication is frustrating—you’ll constantly have to chase them for updates.

I hired them last December for my move to Cape Town, and from the start, the experience was a nightmare. Faye assured me my belongings would arrive on a specific date, but they never did. I had to follow up, only to find out that my items were still sitting in their Johannesburg warehouse and would only be delivered on Saturday.

When the movers finally arrived, I was shocked to learn that New Motion Logistics uses shared truck space. The truck was so full that even the movers couldn’t locate my belongings—I had to identify them myself.

To make matters worse, two of my items were missing. When I called for assistance, Faye passed the phone to a woman named Mary, whom I had never spoken to before. She became cheeky over the phone. After countless follow-ups, empty promises, and outright lies, I managed to track down one of my missing items myself.

The person who had it told me that the moving company had mistakenly delivered my belongings to his house and never followed up with him for two weeks. He had no choice but to go through my items to find a way to contact me. Meanwhile, New Motion Logistics kept lying, telling me the client with my package was on holiday—when in reality, he was never on holiday. After informing them that I had located my items myself, they didn't apologize or acknowledge that they had ****. They have not located the other missing item and have since ghosted me, they do not answer any of my whatsapp message, calls or emails.

This company is dishonest, unreliable, and not worth your time or money. Do yourself a favor and look elsewhere.