MJ
Marle J
1 reviews | Active since Mar 2013
20 Aug 2015, 12:12
Personal Information obtained for unclear reasons
Today is the second time that a call centre agent contacted me from NICS to obtain a postal and physical address for a company I am a director of. Three months ago I had the same call from NICS. Every time I enquired why they need my information they tell me it is for Water Affairs and that is it. Ironic is that my details are correct on the system but they still call me. WHY????? This is becoming suspicious especially when it comes to POPI legislation. Can anybody give me some clarity why water affairs require my details and what it is used for?
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New Integrated Credit Solutions's replyOfficial
20 Aug 2015, 13:28Hello marlejacoby,
Good Day Marlejacoby
The Department of Water and Sanitation is on a verge of updating their database on a monthly basis. This is due the huge volumes of Return to Sender (RTS) and rest assure that this exercise is legit. should your organisation wish to enquire please feel free to communicate directly with the Head of the department.
We sincerely apologies for the inconvenience caused by this process.
*** Director: Billing
*** Director: Customer Relations Management
*** Director: Debt Management
The above are the email addresses of the Head of Departments
Hope all is in order.
Regards;
Jafta Mbika
New Integrated Credit Solutions
Good Day Marlejacoby
The Department of Water and Sanitation is on a verge of updating their database on a monthly basis. This is due the huge volumes of Return to Sender (RTS) and rest assure that this exercise is legit. should your organisation wish to enquire please feel free to communicate directly with the Head of the department.
We sincerely apologies for the inconvenience caused by this process.
*** Director: Billing
*** Director: Customer Relations Management
*** Director: Debt Management
The above are the email addresses of the Head of Departments
Hope all is in order.
Regards;
Jafta Mbika
New Integrated Credit Solutions
New Integrated Credit Solutions's reply20 Aug 2015, 13:28
Official
Hello marlejacoby,
Good Day Marlejacoby
The Department of Water and Sanitation is on a verge of updating their database on a monthly basis. This is due the huge volumes of Return to Sender (RTS) and rest assure that this exercise is legit. should your organisation wish to enquire please feel free to communicate directly with the Head of the department.
We sincerely apologies for the inconvenience caused by this process.
*** Director: Billing
*** Director: Customer Relations Management
*** Director: Debt Management
The above are the email addresses of the Head of Departments
Hope all is in order.
Regards;
Jafta Mbika
New Integrated Credit Solutions
Good Day Marlejacoby
The Department of Water and Sanitation is on a verge of updating their database on a monthly basis. This is due the huge volumes of Return to Sender (RTS) and rest assure that this exercise is legit. should your organisation wish to enquire please feel free to communicate directly with the Head of the department.
We sincerely apologies for the inconvenience caused by this process.
*** Director: Billing
*** Director: Customer Relations Management
*** Director: Debt Management
The above are the email addresses of the Head of Departments
Hope all is in order.
Regards;
Jafta Mbika
New Integrated Credit Solutions