oM
ohumile M

1 reviews | Active since Jun 2014

24 Mar 2015, 12:36

Confidential information used for personal reasons

An employee at New integrated credit solutions (pty) Ltd called me (went through my profile to get my information) looking for someone's information, when I told her I didn't have it, she mentioned that she will look for the information on the system.<br> <br> I really don't know how this is allowed, but it's very unprofessional for people who work with such confidential information to use it for their own personal reasons. <br> <br> I'm really annoyed by this because this person went through my profile (unauthorised) to get my contact details.

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Replies (1)
New Integrated Credit Solutions
New Integrated Credit Solutions's reply09 Jun 2015, 09:48
Official
Hello ohumilemohumi,

Dear Ohumile;

Thank you for your message, in response to this, we at NICS pride ourselves with quality service, with thus said, please may you furnish us with more information regarding the consultant you spoke to. All our calls are recorded, for quality purposes and we would like deal with this as promptly as possible.

We hope you find the above in order, and await your response in this regard.
Regards
NICS