Caution - NEW EARTH ENERGY - Solar Installers

December 2018, Engaged with New Earth Energy, an accredited company, for a solar solution for my home. I was given a written quote for a complete off grid system for almost R400 000. I was also asked to pay upfront for this system, to secure the 2018 price, equipment, and an installation in December 2018. Paid full amount on 11th December. Install started on 12th December. A 4 day install that is still not 100% complete as at 22 Feb. The company has been paid. I have not been given any training, instruction manuals, electrical compliance certificates, or even a proper tax invoice. The support team and Director avoid calls and messages and always have some pathetic excuse for the system failing or for them not supporting it. R400 000 is a massive amount of money to pay to a company for a system that does not work as promised/quoted.