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Allen D

1 reviews | Active since Feb 2018

16 Jul 2020, 15:01

Bad Service

I purchased a 5kva inverter from them, it was used for a power backup system, after a few months I fitted the solar panels (I am a qualified electrician and I have completed an accredited Solar Power Installation Course). At this point the inverter went faulty, it was not charging correctly, I thought it was the batteries that were faulty so I replaced them and this carried on. Eventually after a lot of arguments I took it off the wall and returned it. They said they would repair it, it came back after a few weeks and it was not repaired as it did exactly the same thing. I took it back again and after another long wait they returned it. I didn't re~install it, until recently and the first loadshedding we had it once again failed to work. They refuse to replace it or refund it, they say I must bring it back again for repairs..

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