Worst service ever- New Balance online store

I placed an order last year November 2018 on the New Balance website during the black Friday sale. The order was supposed to be delivered in 3-5 days but that did not happen. With countless phone calls to them to enquire on the status on my order they finally got back to me in January 2019 stating that they will refund me. I am still currently waiting for the refund and have emailed them about this but have had no response.

The worst part is that i placed my order more than 2 months ago and have not received any economic benefits from the money that i spent. In this time they could have used the money for other business operations.

The current status is that i am still awaiting the refund but this is not acceptable as it has been over 2 months and they just want to simply refund me without any compensation for the 2 months i was unable to use that money for something else or use the shoes i had originally ordered.