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Ophelia B

1 reviews | Active since Dec 2021

09 Jun 2022, 15:01

Ophelia

1 star is to much for this company. It's so sad that company's don't take pride in their products. I bought a pair of New Balance sneakers for bout R2900 I noticed almost a year later that they were torn. Not a wear an tear but in a place you wouldn't notice. By the time I went back to the store they told me their return policy was 6 months. My argument is that running takkies normally last far longer than that. An I am by no means a runner, meaning I wear them maybe twice a month. After speaking to who ever would listen at New Balance one of the manager's said something to the effect of. They can't accept responsibility for difference in quality. In my head that says that they really don't care. They should put a disclaimer "buy at own risk "

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