It was by far the worst an still the worst experience

It was by far the worst an still the worst experience. I am waiting for 8 days officially today for my parcel which was paid for in cash on the 30 September. I WAS told they doing stock take however that has got nothin to do with anyone delivery I have in the past ordered from Office London and not even there stock take had an impact on my delivery. I feel I need to inform others about the pathetic services and false advertising of New Balance. I feel they are just being spiteful. The wprst ever to buy from online