Appalling customer service from New Balance

<p>I made an order online for sportswear and paid with a cheque card. I did not receive an email order confirmation.Instead I received an sms from my bank indicating the transaction has gone through. On my bank account the transaction still indicates pending 4 days later. I have had numerous attempts to get to the bottom of this via email and telephone calls without any success. I have received appalling service from&nbsp;***** who is supposed to be the Customer Service Agent. Am never going to recommend to anyone to purchase from these faceless people again!</p>