order of sink

Re Quote : 142595 <br> <br> I would like to address my dissatisfied service rendered from you as manager at New Anchor -Lenasia. (Atul)<br> As per our discussion on MONDAY 04/05/2015, after receiving the quote, you requested payment from me before you place the order. I have done so on the 05/05/2015. Where you said I will receive the sink on Wednesday 06/05/15.<br> <br> Thereafter from the 06/05/2015<br> Numerous calls have been made to you to ask when will I get the sink.(please note that I have made these calls to you ) where you keep on saying you are busy with other clients in front of you !<br> <br> Today only 08/05/2015 you tell me I am only getting the sink on Saturday 09/05/2015.<br> This has inconvenienced me and the plumber that I called out for today, bearing in mind this is a cost incurred FOR ME.<br> <br> What happened to keeping the client in the loop !!!!<br> <br> Of course you only concentrate on the bigger Deals! !!!