Appalling overall business processes.

I had been a customer since 2022 and their wifi was good with intermittent disruptions. However in November 2023, there was a disruption in our wifi supply and communication between them and us was so bad, they would not answer phone calls and we were given ETA between 24- 72 hours. Those lapsed and no update was given to us. We decided to stop using their service as the whole of December there was no wifi and no communication. The ETA they did give was the 2nd of January. We stopped using their service because of the lack of communication and poor customer service.