BAD SERVICE

NEUBERG GLOBAL LABORATORY. i WENT IN FOR BLOODS AND ASKED THE LADY IF THIS COMPANY ACCEPTS BANKMED MEDICAL AID SHE SAID YES.THE CASH PRICE FOR THE BLOODS WAS R425.00 WHICH I HAD THE CASH TO PAY FOR.I RECEIVED A STATEMENT FROM GLOBAL LABS STATING THAT BANKMED DOES NOT COVER GLOBAL LABS. THEY CHARGED ME MEDICAL AID RATES OF R1174.00.I CALLED GLOBAL LABS AND EXPLAINED THE SITUATION THE LADY SAID THAT I DO NOT HAVE PROOF THAT THE LADY SAID THAT THEY ACCEPT BANK MED.I ASKED HER IF SHE IS ACCUSING ME OF BEING A ****.I ASKED TO SPEAK TO THE SUPERVISOR.THE SUPERVISOR WAS NOT INTERESTED IN THIS PROBLEM, ALL SHE KEPT SAYING IS THAT AN ARRANGEMENT OF PAYMENT WILL BE DONE FOR THE FULL AMOUNT OF R1174.00.THIS IS ABSOLUTELY PATHETIC SERVICE ESPECIALLY IN THIS TIME OF COVID 19.TODAY I RECEIVED SMS OF PREHAND OVER WARNING OF FEES AND INTEREST WILL BE ADDED.THE EMAIL PROVIDED IS INCORRECT *** WORSE SERVICE EVER